Kev pab tu
1. Lub Sijhawm Warranty
Txij ntawm hnub ntawm kev yuav khoom, koj yuav txaus siab rau kev pabcuam pub dawb txij li 1 txog 3 xyoos.Lub sijhawm lav yog nyob ntawm cov khoom sib txawv catalogue, raws li pom zoo li hauv qab no:
| KhoomQeb | Warranty | Hom kev pabcuam | |||
| 1-xyoo | 2-xyoo | 3-xyoo | Kev tu lub neej | ||
| PCB Module | √ | √ | Nyob rau hauv warranty:Blwmshipping mus thiab rov qabthauj khoomua yuglos ntawm IWAVE.Out of warranty: ob leegshipping mus thiab rov qabthauj khoomyuav yuglos ntawm cov neeg siv khoom. | ||
| Ua kom tiav cov khoom nrog hlau Case | √ | √ | |||
| LTE Terminals (Cuckoo-HT2 / Cuckoo-P8) | √ | √ | |||
| Narrowband MANET Xov tooj cua System | √ | √ | |||
Tswv yim: Lub warranty tsuas yog siv rau lub cuab yeej nws tus kheej.Cov pob, cables, software, cov ntaub ntawv thiab lwm yam khoom siv tsis suav nrog.Ntim, ntau yam cables, software khoom, cov ntaub ntawv kev thiab lwm yam khoom siv tsis muaj nyob ntawm no.
Warranty kev pab cuam cog lus
2.Free Warranty Service
Tsis pub dhau lub sijhawm lav ntawm IWAVE, yog tias muaj teeb meem ntawm peb cov khoom, uas peb muaj lub luag haujlwm, qee yam khoom tuaj yeem xa mus rau tom qab-muag chaw ntawm IWAVE COMMUNICHATIONS CO., LTD hauv Zhengzhou.Ua ntej kho, IWAVE pab pawg tom qab muag yuav ua qhov kev sim ua tiav ntawm cov khoom.
Thiab daim ntawv tshaj tawm kev xeem yuav muab rau cov neeg siv khoom kom lawv paub txog cov khoom teeb meem.Thiab peb kuj sau cov kev daws teeb meem ntawm yuav ua li cas tua cov teeb meem no.Nrog rau daim ntawv tshaj tawm yuav muaj kev paub ntau dua thaum siv IWAVE wireless xov tooj cua khoom.
Tom qab ntawd, cov khoom xa rov qab no yuav raug kho thiab xa rov qab rau cov neeg siv khoom.IWAVE yuav lees txais ob txoj kev thauj khoom.
3. Cov Txheej Txheem Kev Pabcuam
4.Cov xwm txheej hauv qab no tsis nyob hauv qhov kev pabcuam dawb, nco ntsoov tias IWAVE muab kev pabcuam them nqi.
4.1 Kev puas tsuaj los ntawm kev siv cov khoom raws li kev ua haujlwm txawv txav lossis ua txhaum cov lus qhia ntawm cov khoom.
4.2 Hloov lossis rhuav tshem Bar Code yam tsis tau tso cai.
4.3 Tawm ntawm warranty: Cov khoom uas tshaj lub sijhawm lav
4.4 Disassemble device yam tsis tau tso cai los ntawm IWAVE.
4.5 Kev puas tsuaj los ntawm cov xwm txheej loj, kev puas tsuaj ntuj tsim thiab lwm yam uas tsis tuaj yeem tiv taus (xws li dej nyab, hluav taws kub, xob laim, thiab av qeeg, thiab lwm yam)
4.6 Kev puas tsuaj los ntawm qhov tsis tsim nyog voltage input.
4.7 Lwm yam kev puas tsuaj tsis yog los ntawm kev tsim, tshuab, tsim khoom, zoo, thiab lwm yam.
5.Technical Support Services
Yog tias koj muaj lus nug txog cov khoom lossis qhov zoo, thov hu rau cov kev pabcuam hauv online rau kev txhawb nqa.Kev pabcuam online muaj 24 teev hauv ib hnub.Nyob rau tib lub sijhawm, technical engineers teb rau cov neeg siv khoom nug hauv ib teev thiab muab cov kev daws teeb meem.
Lus Cim: Txoj cai ntawm kev txhais lus zaum kawg thiab kev hloov kho ntawm kev cog lus tom qab muag yog tus tswv los ntawm IWAVE Communication Co., LTD.